Contact Numbers
Promethean International Support
0800 448 611 (8.30am - 9pm)
This number cannot be called from a mobile - land lines only please
Promethean ActivBoards comes with a 12-36 month return to base warranty depending upon the model board. Activboard 100 series are typically 12 months RTB warranty. ActivBoard300 series are typically 36 months RTB Warranty.
Promethean projectors have a 36 month RTB warranty. Sanyo projectors have a 24 months RTB warranty plus a 90-day warranty on the projector lamp.
Activ Accessories and peripherals come with a 12 month warranty.
Please Clean the filters of your Projector at least once a month - see FAQ for details
FAQs
How to clean the filters
How do I find the filters on my projector?
How do I configure Activdriver 3 to recognise my USB ActivBoard?
How do I calibrate my Activpen to line up with my mouse pointer?
How do I clean my ActivBoard?
How do I get replacement Activpen nibs?
How to enable dual display on a Windows laptop?
What resolution should the projector image be on the ActivBoard+2 system?
How do I scan an image into ActivInspire 3.7?
How do I download and install ActivInspire?
How do I install an ActivInspire Resource Pack? (.as4a file)
How do I replace the projector bulb?
How do I upgrade my ActivBoard to use ActivArena dual pens?
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